Shipping Information

All orders placed online will be shipped using an Express service and cannot be picked up from our warehouse or other stores.

Orders received before 12pm AEDT (Monday – Friday) will be dispatched the same business day. Any orders received after this time will be sent the next business day. This does not include orders placed during a sale period as we may experience delays.

ESTIMATED LOCAL DELIVERY TIMES

Melbourne: 1-3 business days after dispatch

Sydney, Adelaide & Canberra: 2-3 business days after dispatch

Brisbane, Hobart & Perth: 3-4 business days after dispatch

Perth & Darwin: 5-6 business days after dispatch

Please allow up to 10 business days for rural deliveries.

Note: Since estimated delivery times cannot be guaranteed, we suggest allowing up to 10 business days after dispatch for all deliveries.

TRACKING

Once an order has been dispatched, an email with tracking details will be sent to the customer’s nominated email address. For any enquiries relating to tracking an order, please contact the Hq Linen Customer Service Team.